tk772 Privacy Policy

Introduction

About This Privacy Policy

tk772 ("we", "us", or "the platform") is committed to creating a reliable and safe online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect, why we collect it, how we use it, and the steps we take to protect your information.

By using the tk772 website tk772.cam or our app, you are agreeing to this Privacy Policy. If you do not agree with any terms of this Policy, please refrain from using our services.

Section 1

Information We Collect

We collect various types of information during registration and use of tk772 services. The categories of information are detailed below:

1.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• National ID card or passport number (for KYC verification)
• Photo identity document (where required)

1.2 Contact Information

• Mobile number
• Email address
• Residential address (for withdrawal verification)

1.3 Financial Information

• bKash, Nagad, or Rocket account number
• Transaction history (deposits and withdrawals)
• Bank account details (where applicable)

1.4 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Login time, session duration, and gaming activity logs
• Information collected through cookies and similar tracking technologies

Section 2

Purpose of Using Information

tk772 uses collected information for the following legitimate purposes:

2.1 Account Management

We use your identity and contact information to create, verify, and manage your tk772 account. This ensures that only authorised individuals can access their respective accounts.

2.2 Payment Processing

Financial information is required to process deposits and withdrawals via bKash, Nagad, and Rocket. This information is used to securely process every transaction, with a minimum deposit of ৳500 and a minimum withdrawal of ৳800.

2.3 Customer Service

Our 24/7 Bengali live chat support team uses your information to resolve any account-related issues quickly.

2.4 Fraud Prevention and Security

• Detecting unauthorised access to accounts
• Preventing money laundering and fraudulent activity
• Preventing the creation of multiple accounts
• Complying with regulatory authority guidelines

2.5 Responsible Gaming

By analysing gaming activity data, we use this information to identify unusual behaviour and to manage responsible gaming programmes. For more details, please visit our Responsible Gaming page.

2.6 Service Improvement

We continuously improve our platform by analysing user experience. This information is never sold to third parties.

Section 3

Information Sharing Policy

tk772 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), game software providers, and technology service providers may receive a limited amount of information to carry out their specific functions. All such partners operate under strict confidentiality agreements.

3.2 Legal Requirements

Information may be provided under valid instructions from government authorities or courts. In such cases, we provide only the information legally required.

3.3 Business Transfer

In the event of a future business restructuring or merger, user information may be transferred, but the new authority will also be bound to follow the same privacy policy.

Section 4

Information Security Measures

tk772 uses the highest industry-standard technology to protect your information:

4.1 Encryption Technology

• SSL/TLS encryption technology is used for all data transmissions
• Stored data is protected through AES-256 encryption
• Payment information is stored encrypted at the highest security level

4.2 Access Control

• Only authorised staff can access user information
• A Two-Factor Authentication system is in place
• Staff training includes topics related to privacy and security

4.3 Regular Audits

Our security systems are verified through regular audits and penetration testing. If a security incident occurs, we notify users in a timely manner.

Section 5

Cookies and Tracking Technology

The tk772 website uses cookies and similar technologies to improve service quality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Collect site usage information to help improve services

5.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may prevent some platform features from working correctly.

Section 6

Your Rights and Control

As a tk772 user, you have the following rights regarding your own information:

6.1 Right to Access Information

You may request to view what information we hold about you. Please contact our support team for this.

6.2 Right to Correct Information

If there is any error in your stored information, you may request a correction. Having accurate information is important for safe service.

6.3 Right to Delete Information

After closing your account, you may request that certain information be deleted. However, some information may need to be retained for a specified period due to legal and regulatory obligations.

6.4 Right to Data Portability

You may request a copy of your transaction history and account information. This information will be provided in a structured and readable format.

6.5 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, some processes are part of our legal obligations and may not be possible to decline.

Section 7

Data Retention Period

tk772 retains user information only for as long as necessary:

• Information for active accounts is retained while the account remains active
• Even after an account is closed, transaction records must be retained for a specified period due to legal requirements
• Certain information may be retained for an extended period for fraud prevention purposes
• Backup data is deleted according to a defined rolling schedule

Please contact our support team for more details about retention periods.

Section 8

Protection of Minors

tk772 provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

An age verification process is carried out at the time of registration. If we suspect that a minor is using the platform, that account will be immediately suspended and any collected information will be deleted.

If you believe a minor is using our platform, please let us know at [email protected].

Section 9

Policy Changes and Updates

tk772 may update this Privacy Policy as needed. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed
• Registered users will be notified via email or app notification
• Continued use of the platform within 30 days of the change will be considered consent to the new policy
• For significant changes, users may be asked to provide fresh consent

If you need a previous version of this policy, please contact our support team.

Section 10

Applicable Law and Jurisdiction

This privacy policy has been formulated in accordance with relevant data protection regulations and international best practices. Any disputes related to this policy will first be addressed through discussion.

tk772 follows a fair play policy to protect your information. Our platform uses SSL encryption and secure technology to ensure your privacy.

If any clause or provision of this policy is considered invalid or unenforceable, the remaining parts will remain in full force and effect.